My network is fast and stable, but when I control the device, the device latency is always high

Ensure the network signal in the device's location is robust and consistent. Troubleshooting: Download the Internet Speed Test App, place your mobile device where the device is positioned, and measure upload and download speeds (at least: upload ≥ 2 MB/s, download ≥ 2 MB/s or upload ≥ 16 Mbps, download ≥ 16 Mbps). Note that smart camera equipment requires substantial upload bandwidth; a minimum of 4M upload bandwidth is necessary for 1080p image quality (0.5MB/s, 4Mbps). If cloud storage is enabled, an additional 2M upload bandwidth is required. Verify your network has sufficient bandwidth.

If your current region differs from the region chosen during App account registration, accessing the cloud server for device control might result in high latency due to the server's distant location from your residence.

High latency could occur if our cloud server doesn't cover your residential area, leading to delays between the cloud server and your device.